Privacy Policy

Last Updated: June 2026

1. Introduction

LATVITO LTD (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, purchase products, request services, make payments, or contact us.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Company Information

LATVITO LTD

Company Number: 17205779

Registered Address:

53 Uplands Road

Orpington

BR6 0RH

United Kingdom

Email: info@latvitoltd.co.uk

Phone: [Insert Phone Number]

3. Information We Collect

We may collect and process the following information:

Personal Information

• Full name

• Email address

• Telephone number

• Billing address

• Delivery address

• Project address

Order and Service Information

• Products purchased

• Services requested

• Quotations

• Booking information

• Project requirements

Technical Information

• IP address

• Browser type

• Device information

• Website usage information

• Cookie data

Communication Information

• Messages submitted through contact forms

• Emails and correspondence

• Customer support requests

4. How We Use Your Information

We use your information to:

• Process orders and payments

• Deliver products and services

• Prepare quotations and estimates

• Arrange consultations and site visits

• Respond to enquiries

• Provide customer support

• Improve our website and services

• Prevent fraud and misuse

• Comply with legal obligations

5. Legal Basis For Processing

We process personal data under one or more of the following legal bases:

• Performance of a contract

• Compliance with legal obligations

• Legitimate business interests

• Customer consent where required

6. Payments

Payments made through our website are processed securely by trusted third-party payment providers including:

• Stripe

• PayPal

We do not store full payment card details on our servers.

Payment providers process payment information according to their own privacy policies and security standards.

7. Deposits and Project Payments

For many services, customers may be required to pay a deposit before work begins.

Deposits are used to secure bookings, project slots, materials, consultations, surveys or preparation work.

Final project costs may vary depending on:

• Site conditions

• Measurements

• Materials required

• Project specifications

• Additional customer requirements

If the final cost exceeds the deposit amount, the remaining balance will be payable before or during project completion.

If the final cost is lower than the amount paid, any eligible overpayment will be refunded.

8. Sharing Your Information

We may share information with:

• Payment providers

• Delivery companies

• Material suppliers

• Professional subcontractors

• IT and website service providers

• Legal and accounting advisers

• Government authorities where required by law

We never sell personal information to third parties.

9. Data Security

We take appropriate technical and organisational measures to protect your personal information against:

• Unauthorised access

• Loss

• Misuse

• Disclosure

• Alteration

• Destruction

However, no internet transmission can be guaranteed to be completely secure.

10. Data Retention

We retain personal information only for as long as necessary to:

• Provide services

• Complete transactions

• Maintain business records

• Comply with legal obligations

• Resolve disputes

11. Your Rights

Under UK GDPR, you have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of information

• Restrict processing

• Object to processing

• Withdraw consent where applicable

• Request data portability

To exercise these rights, please contact us using the details provided in this policy.

12. Cookies

Our website may use cookies and similar technologies to:

• Improve website functionality

• Analyse website traffic

• Remember user preferences

• Enhance customer experience

You can control cookies through your browser settings.

13. Marketing Communications

We may occasionally send information regarding services, offers or company updates where legally permitted.

You may unsubscribe from marketing communications at any time.

14. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

15. Changes To This Policy

We reserve the right to update this Privacy Policy at any time.

Any changes will be published on this page and become effective immediately upon publication.

16. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact:

LATVITO LTD

53 Uplands Road

Orpington

BR6 0RH

United Kingdom

Email: info@latvitoltd.co.uk

Phone: [Insert Phone Number]